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Outstanding Experience with Window World of Charlotte!
From the moment Design Consultant Marc Cronklin arrived at my home, I was beyond impressed. He took the time to explain and thoroughly demonstrate the window product, its superior quality, and the full installation process, not to mention the incredible warranty provided. Marc measured everything with precision and provided a clear, detailed quote. I knew I needed new windows—but I didn’t expect the quality to be this exceptional.
Marc’s professionalism, product knowledge, and genuine pride in what he represents were unmatched. Prior to meeting with Marc, I had appointments with two competing companies—neither came close to the level of confidence and clarity Marc provided. Without hesitation, I placed my order with Window World on the spot.
My windows were installed on June 17, 2025 by what I can only describe as a Dream Team. William, who led the crew, walked me through every step of the process and ensured the install was seamless. The crew was respectful, efficient, and left everything spotless. Their work ethic and attitude were top-tier.
Window World—your team, your product, your leadership under Tim and Susan Waddell—is simply phenomenal. From windows to doors, siding, shutters, and garage doors—this is a company that delivers on every level with true pride and professionalism.
Thank you, Window World of Charlotte. You have a customer—and fan—for life!

Window World installed two storm doors for me. The two guys worked well as a team, were professional, were experts in their craft and did a fantastic job. Thank you Window World Carolinas.

Marc did a great job walking me through the process. The crew was efficient as well and ensured a quality install.

I had a broken window. A Rep from Window World brought a new one and fixed it asap. He also replaced 2 of the stop gaps on other windows and rescreened a couple of windows that were bad. I said I had thought about rescreening them myself. He immediately said no. You just call us in the future if this happens and we will take care of it. He was courteous, knowledgeable and made me know he would handle whatever window situation that might occur in the future. A company that does exactly what it promised. I could recommend them to anyone without hesitation.

Ian was great, no high pressure like others, just straight to the point and gave me best price.
William and his crew installed the windows today and did a fantastic job.
I will be contacting again when I'm ready to do the siding on the wood part of the home.

The salesperson who provided our quote, the representative in the office who processed the order were both awesome and the installation team did a great job installing the windows. Owners value customer service. Highly recommend this company!

Roger and his installation crew were friendly & professional. They were respectful of our home inside & out during the installation. I couldn’t be more pleased!

Great job! Ian was great to work with from the start. Very nice person. The installers were super experienced and also did great work. I did need to ask that my blinds (just one) be put back up, which they did after some hesitation. Also, I suggest the installer demonstrate how to use ALL of the windows with the customer. I was shown one which was OK. But after they left, it took me a couple tries to remember how to tilt the window in and make sure they were locked properly. I figured it out… But in hindsight, it’s good practice for them to demonstrate on all the windows and not leave it to the customer who may be overconfident. All in all this was a GREAT experience! I’ve already recommended it to others.

This was by far the best experience I have ever had on any home repair, upgrade or renovation project. From estimate to the completion of the work, the customer experience was stellar! I cannot say enough about this company. I would recommend them a thousand times over.